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Every day social media assumes a more prominent role as a preferred channel of communication. The more you know about social media platforms and how to use them effectively, the more you will benefit. This social media series provides a strong foundation for understanding and using social media in the workplace.

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This series is for anyone who wants to deepen their understanding of social media and discover ways to use social media to communicate, promote, and support business activities.

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• Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
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• Flash scenarios use real world situations to illustrate course concepts.
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• Streaming video scenarios illustrate real world issues and solutions discussed in the course.
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• Audio accompanies each lesson page throughout the course.
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• MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job.
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• Decision Point activities allow learners to work toward an outcome in an interactive environment.
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• Activities allow learners to apply course concepts in an interactive questioning environment.
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• Exercises allow learners to practice in the actual application being studied.
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• A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
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• Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
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• Search text enables learners to rapidly search all text within a course to easily retrieve information required.
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• Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
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• A skill assessment generates a customized learning path based on the results of a pre-test.
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• Bookmarking tracks the learner's progress in a course.
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• Understanding Social Media
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• Types of Social Media
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• Social Media in the Workplace
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• Social Media Marketing and Support
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