This course covers basic communication skills and focuses on persuasive communication. More specifically, it covers the interaction of the three basic elements of communication: the communicator, the audience, and the subject.
Objectives:
Identify the three basic elements of communication
Use the communication triangle
Define types of communication and points-of-view
Generate a measurable goal statement
Create a detailed portrait of your audience
Analyze your audience
Topics:
Communication basics
Persuasive communication
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.