This course covers two different modes of persuasion: face-to-face and written communication. More specifically, it covers how to plan and deliver persuasive communications in person and in writing. It also covers when each mode of persuasion is most appropriate.
Objectives:
Identify key elements of face-to-face and written persuasive communication
Use the LANCC method for persuasive face-to-face communication
List pros and cons of both forms of persuasive communication
Describe different types of persuasive written communication
Compose a persuasive written document
Topics:
Persuasive face-to-face communication
Persuasive writing
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
