This course provides information on defining negotiation and recognizing what is negotiable. In addition, this course provides a variety of tactics and behaviors you can use to prepare for a negotiation.

• Describe negotiation
• Prepare for a negotiation
• Identify various negotiation tactics
• Evaluate your negotiation skills

• What Is Negotiation?
• Preparing for a Dialogue
• Tactics
• Practicing Your Skill

Minimum 500MHz Processor; 128 MB RAM; Minimum display resolution 1024x768; Windows 2000, XP, Vista, 7 or Mac OS X v10.4+; Internet Explorer 7.0+ or Firefox 3.0+ or Chrome 3.0+ or Safari 4.0+. 56K minimum connection; Adobe Flash Player 9.0+ or Windows Media Player 9.0+ for IE users who do not have Adobe Flash Player; JavaScript, popup windows and cookies enabled; Sound card with speakers or headphones strongly recommended.