This course provides information on identifying standard types of behavior used by various people during communications.
Objectives:
Describe the basis for the People Styles Model
Identify behavior that is more or less assertive
Identify behavior that is more or less responsive
Describe the four People Styles
Apply the People Styles Model to interpersonal communications
Topics:
Why People Styles?
Dimensions of Behavior
The Four People Styles
Interpersonal Communications
Technical Requirements:
Minimum 500MHz Processor; 128 MB RAM; Minimum display resolution 800x600; Windows 2000, XP, Vista, 7 or Mac OS X v10.4+; Internet Explorer 7.0+ or Firefox 3.0+ or Chrome 3.0+ or Safari 4.0+. 56K minimum connection; Adobe Flash Player 9.0+ or Windows Media Player 9.0+ for IE users who do not have Adobe Flash Player; JavaScript, popup windows and cookies enabled; Sound card with speakers or headphones strongly recommended.