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Course Catalog

Summary:

This course provides information on how to take a leadership role in your department or company in developing more productive e-mail practices.

Objectives:

  • List and explain the five steps in the process of improving e-mail productivity in a work group
  • Explain how to work with managers to implement improvements to e-mail productivity


Topics:

  • Change in your neighborhood
  • Leading the e-mail revolution

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
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