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Course Catalog

Summary:

After taking this course, the learner will be able to obtain input on improving both their own and the organization's performance. It also discusses how to obtain useful information from departing employees during their exit interviews and how to receive feedback from your superiors. It covers the importance of listening, to get the most from the speaker's concerns and ideas, as well.

Objectives:

  • Use the insights of departing employees to improve your organization
  • Listen effectively
  • Get feedback about your performance from colleagues and superiors


Topics:

  • Performing Exit Interviews
  • Listening More
  • Getting Feedback

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
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