This course provides the learner with answers to questions new managers often have at the start of their management career such as the biggest mistakes made by new managers, how to build successful teams, and how to effectively manage a boss.
Objectives:
Identify the biggest mistakes made by new managers
Explain how to develop and motivate a team
Identify a manager's role in conflict resolution
Discuss ways to manage former co-workers and a boss
Distinguish between urgent and important matters
Topics:
Ready! Set! Manage!
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.