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Course Catalog

Summary:

This course shows how to communicate and evaluate the competition in a negotiating situation.

Objectives:

  • Develop a plan for a negotiation
  • Evaluate the opposition
  • Use language, body language, and props effectively
  • Take advantage of timing in negotiations
  • Ask the right questions to further a negotiation
  • Use written correspondence during a negotiation


Topics:

  • Developing a Plan
  • Assessing the Opposition
  • Opening the Negotiation
  • Using Language
  • Using Body Language and Props
  • The Timing of Negotiations
  • Asking Questions
  • Using the Written Word
  • Negotiating Techniques

Technical Requirements:

P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
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