This course shows how to communicate and evaluate the competition in a negotiating situation.
Objectives:
Develop a plan for a negotiation
Evaluate the opposition
Use language, body language, and props effectively
Take advantage of timing in negotiations
Ask the right questions to further a negotiation
Use written correspondence during a negotiation
Topics:
Developing a Plan
Assessing the Opposition
Opening the Negotiation
Using Language
Using Body Language and Props
The Timing of Negotiations
Asking Questions
Using the Written Word
Negotiating Techniques
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.