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Course Catalog

Summary:

This series prepares learners to take the MCDST 70-271 certification exam. It addresses a variety of operating system issues, such as installation, hardware conflicts, user management, performance monitoring, and networking.

Certification:

The test that this series prepares students to take is a part of earning the Microsoft Certified Professional (MCP) status and Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification.

Audience:

This series is for anyone preparing for the MCDST Exam 70-271.

Features:

  • A Course Topics list contains active hyperlinks, permitting quick access to specific topics.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks the learner's progress in a course.

Installing Windows XP

2.0 Hours

Configuring and Troubleshooting Resources

3.0 Hours

Managing Disks

2.0 Hours

Managing Hardware Devices

2.0 Hours

Configuring the Desktop and User Profiles

4.0 Hours

Performance Monitoring and Network Troubleshooting

3.0 Hours

Practice Exam

1.0 Hour

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