This course covers how to find troubleshooting information and how to troubleshoot operating system, hardware, and common laptop issues.
Objectives:
Identify troubleshooting resources, such as user manuals, Internet sites, and training materials
Troubleshoot common operating system issues, hardware symptoms, and printers
Troubleshoot common laptop issues
Topics:
Troubleshooting Resources
Operating System and Hardware Symptoms
Troubleshooting Common Laptop Issues
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
