This course describes the potential safety hazards involved in computer repair. It also explains how to provide good customer service.
Objectives:
Identify potential safety and environmental hazards
Implement proper safety procedures
Identify proper disposal procedures
Use good communication skills with customers and colleagues
Use professional behavior on the job
Topics:
Safety in the workplace
Hazards and safety precautions
Proper disposal procedures
Communication skills
Professional behavior
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
