This course shows learners how to use network utility and visual indicators to diagnose network problems. This benefits the learner by teaching him how to effectively troubleshoot a network.
Objectives:
Select the appropriate network utility when troubleshooting
Identify a network diagnostic utility and interpret its output
Determine the nature of a stated problem using visual indicators
Recognize symptoms of network troubles and diagnose and correct any errors or misconfiguration
Topics:
Troubleshooting methodology
Windows tools
Linux and Unix tools
Netware and additional tools
OSI model troubleshooting methods
Physical/layer 1 troubleshooting
Data link/layer 2 troubleshooting
Network/layer 3 troubleshooting
Transport/layer 4 troubleshooting
Session/layer 5 troubleshooting
Presentation/layer 6 troubleshooting
Application/layer 7 troubleshooting
Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 6.0 or higher; Windows Media Player 9.0 or higher; Adobe Flash Player 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
